disability | Customer Service Rep in Roanoke, VA

Customer Service Rep

  • Aerotek
  • $30,255.00 - 51,890.00 / Year *
  • 6230 Laurel Hill Rd
  • Roanoke, VA 24018
  • Full-Time

Job Overview:

These individuals will be working in the Retail division of the Customer Care Department.

They will be taking calls from Customers from the eCommerce side of business.

Calls might consist of customers who are inquiring about product damage, discrepancies on a receipt for returned items, or general questions about products or inventory availability.

They will need to be very comfortable handling call from upset customers as a good portion of the calls will be from disgruntled customers.

Will be handling 70-90 calls a day.


- High School Diploma/GED

- Customer Service Experience


They are rotating shifts including weekends. M-F hours are 8AM-8PM, Saturday is 8AM-7PM and Sun hours are 8AM-5PM. The schedules are 4 weeks of 8am-5pm, 4 weeks 9:30am- 6:30pm, and 4 weeks 11pm-8pm and every other weekend.


$12.00 per hour

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Associated topics: answer, call, call center, client, client service, customer care, customer order, customer service, phone call, support specialist

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.