• Avantorinc
  • Troy , NY
  • Telecommunication/Wireless/Cable
  • Full-Time
  • 196 Town Office Rd

Job Summary

The VWRCATALYST Technician is a key contributor in a fast-paced, team environment at a customer site. With a high degree of collaboration with their team, they provide the customer with required resources to support their operations. The Technician is responsible for providing a high level of accuracy, and contributing to a culture of safe work and superior customer service.

REQUIRED CAPABILITIES/COMPETENCIES

Communication

  • Accurately records and communicates information to internal and external teams
  • Shares with team any changes in demand to maintain appropriate service levels
  • Builds positive relationships with both internal and external customers
  • Teamwork/Collaboration

  • Works independently while contributing to the team?s goals
  • Contributes to a successful team environment by promoting unity and harmonization
  • Willing to learn and apply new skill sets to help team and/or cover duties
  • Customer Focus

  • Able to identify opportunities for service improvements and proactively communicate suggested actions to management
  • Provides accurate, efficient service to ensure customer satisfaction
  • Maintains professional, safe, clean work environment that embodies VWR CATALYST values
  • JOB REQUIREMENTS

    Education

  • HS Diploma or GED Equivalent required
  • Experience

  • 1-2 years required experience in a customer facing environment ? material handling/inventory/customer service
  • Qualifications

  • Must be customer focused and have demonstrated customer service skills, and the interpersonal skills to manage/support/work various levels of personnel at the customer site
  • Must possess strong organizational skills and demonstrate the ability to multi-task; meeting deadlines as needed
  • Have the ability to work both independently and as part of a team
  • ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT

  • Standard Content/Information TBD
  • DISCLAIMER:
    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
    Avantor is proud to be an equal opportunity employer.

    EEO Statement

    We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

    If you need a reasonable accommodation for any part of the employment process, please contact us by email at ...@avantorinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

    For more information about our commitment to equal employment opportunity, please Privacy Policy(Links to (1) EEO is the Law poster and any supplements, (2) pay transparency nondiscrimination statement, and (3) if desired, Company EEO/AA Statement


    Associated topics: analyst, buyer, buying, facility, performance, procure, procurement, purchase, shipping, supply chain

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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