Excitement awaits our guests at Jake s 58 Hotel & Casino! Located off exit 58 of the Long Island Expressway, just 10 minutes from Long Island MacArthur Airport, Jake s 58 welcomes our guests with service that s unforgettable. Whether dining in our bistro or the piano bar, taking in a getaway in one of our 278 rooms, or experiencing the excitement of our gaming floor, Jake s 58 is conveniently located to serve almost 3 million people on Long Island.
Responsibilities and duties
Service guests by taking drink and food orders, delivering food and beverage items to guest s tables and pre-bussing tables in a timely fashion
Use suggestive selling; always serve bar beverages responsibly, and within legal guidelines
Keep guests dining tables well maintained at all times; check back, refills, pre-bus etc.
Perform all side work duties, which may include opening, on-going, and closing duties
Assists and works in concierge lounge or other F &B outlets as needed.
Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Check in with guests to ensure satisfaction with each food course and/or beverages.
Pick-up trays and clean tables as needed to ensure a clean dining area. Maintain cleanliness of work areas, china, glass, etc., throughout the day.
Complete all duties in a timely, expeditious and professional manner
Communicate with supervisor and team members regarding shift activities, problems, and product concerns
Remain updated on current gaming facility and department promotions
Maintain sanitation, safety, security, and personnel policy standards at all times
Follow security and surveillance protocol when necessary
Perform additional duties as assigned by supervisor or manager
Must be able to follow instructions and procedures
Must be able to respond in a positive manner to supervisory directions/guidance and be able to accept constructive criticisms in order to grow and learn new, updated information
Must be a team player. Participate in crossed training for other positions in front/ back of the house as directed by supervisor or management
Required to attend on-going training sessions and staff meetings
Know liquor laws service to anyone under age 21 or to anyone who is actually or apparently intoxicated is prohibited
Must role model company guest service program
Other duties as assigned.
Qualifications and Education Requirements
Cash Handling experience
New York State TIPS Certified is a plus
Must be able to obtain a New York State Gaming License.
Able to lift and carry up to thirty pounds occasionally.
Good guest service and verbal skills.
Who We Are
Take your career beyond the ordinary to the extraordinary.
At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.
Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com.
All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
More detail about Jake's 58 Hotel & Casino part of Delaware North, please visit Associated topics: anfitri?n, auxiliar de comedor, camarero, dining room captain, hostess, maitre d, restaurant server, wait staff, waiter, wine steward
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.