• Odyssey Systems
  • $108,380.00 -167,060.00/year*
  • Malden , MA
  • Executive Management
  • Full-Time
  • 29 Bryant St

Add your resume and apply to jobs with your Glassdoor profile. Create Profile. Job. Title: Vice President, Operations. Job Location:Wakefield, MA.. Odyssey Systems has a new opportunity for aVice President, Operations reporting to the Chief Operating Officer.. Odyssey Systems Consulting Group, Ltd. is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support.. Job Responsibilities:. Duties include, but not limited to:. In conjunction with the Chief Operating Officer, the VP, Operations will manage a department to successfully execute the company's portfolio of programs in accordance with company and client objectives. The VP of Operations will have overall operations management, supervisory, administrative and financial P&L responsibility. The position will lead Odyssey Operations Directors, and other senior management to ensure high-quality performance standards, facilitate growth and meet new business targets. The position will develop, implement, and manage programs, strategies, processes, and tools to increase revenue within existing client relationships, and will play an active role in facilitating the integration of the Business Development and Operations teams to increase revenue across new client relationships.. Job Functions:. Duties include, but not limited to:. Provide strategic direction for the company's operational department by establishing repeatable, structured and consistent processes to drive efficiencies and business growth.. Facilitate operational strategic planning to ensure business and client objectives are achieved.. Promote integration across Odyssey departments to maximize operational efficiencies.. Responsible for management of all operational resources, accountable for meeting operational objectives, and manage budgets to achieve net income goals.. Plan and execute projects and client engagements to achieve the client's objectives, milestones, and benchmarks.. Identify task requirements, interdependencies, and key resources for project success.. Manage Operations Directors' as appropriate to achieve the client's milestones.. Continuously measure task performance and report progress, issues, problems, and variances from benchmarks.. Plan and budget for all resources required to develop, expand and maintain the client relationship, including but not limited to indirect salary/labor, business meals, advertising, and other business operational expenses.. Plan and budget for all resources required to recruit, develop, motivate, and reward team members and business unit staff to achieve employee retention goals.. Track costs and compare to established budgets on a monthly basis.. Identify, analyze and report cost variances.. Ensure team performance consistently meets or exceeds established customer satisfaction benchmarks.. Develop and foster solid customer relationships by providing honest value and communicating effectively with the customer to anticipate, identify and eliminate project deficiencies or issues.. Communicate and meet frequently with the customer(s) to anticipate emerging requirements and develop effective support solutions.. Partner with Talent Acquisition to attract, recruit and retain team members who meet or exceed our high standards.. Provide guidance and feedback concerning employee development needs and advocate and budget to meet those needs.. Develop and document personal and professional development goals that support the project and organizational goals.. Working with the COO, promote company growth by helping influence Business Development strategies:. Identify business opportunity pursuits and establish strategies that will generate new revenue streams.. Develop and document customer profiles.. Champion Operations involvement/leadership in Capture and Proposal Development activities. Help coordinate Odyssey corporate resources in the production and delivery of task order proposals.. Develop pricing structures to ensure that program pursuits obtain company gross profit objectives. Facilitate company communications:. Communicate and visit with team members concerning program status, performance, corporate policies and initiatives, corporate news and other projects, site and corporate developments.. Communicate regularly with Chief Operating Officer about program status, client status, anticipated resource requirements, and business opportunities.. Minimum Qualifications:. US Citizenship. BA/BS +20 years of professional experience. Preferred Qualifications:. MA/MS +12 years of professional experience. Current DOD Secret Clearance or Ability to obtain. Additional Information:. 15-25% Travel Required. Odyssey Systems Consulting Group, LTD. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by federal, state, and/or local law. This policy applies to all terms and conditions of employment#LI-POST
Associated topics: administrative staff, administrative support, asso, associate, chief operations officer, front office, operation, operational assistant, operational support, staff

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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