Sales Support Representatives support the Sr. Sales Account Executives by: creating and tracking all freight, setting appointments and assisting major customers. If you enjoy working in a fast paced environment using your customer service, organizational and computer skills to help others - this role could be for you! This is a first shift position in our downtown Chicago office, Monday-Friday, typically 7am-4pm with extra hours as needed.
Duties and responsibilities to include but not limited to:
Create, make appointments, track and trace and verify all loads for accounts defined
Work with the billing dept. to gather weekly/monthly status of outstanding debt for existing customers
Work with Brokerage to find capacity for new & existing freight
Communicate with carriers on status of loads tendered by Schneider Logistics
Troubleshoot all load issues for customer until completion
Complete all daily reports which include verifying loads, service exceptions, pre-notes
By choosing a career with Schneider, we improve your life by offering
Excellent benefits including medical, dental, vision, prescription drug, disability and life insurance coverage
Paid Vacation, Holidays, and Flex Time
401(k) with Company Match
High Energy, Fun, Team Atmosphere in a casual work environment
Professional, on- going Training
Career Advancement Opportunities
We are a sustainable, environmentally conscious company, with a commitment to our communities
Resilient, values-based culture that drives safety, integrity in every action, respect and excellence in all we do
Our preferred candidate will have:
High School Diploma/GED or equivalent experience is required
1-3 years work experience preferred - within transportation industry a plus
Excellent communication and customer service skills
Ability to work multiple priorities and implement in a timely manner
Effective interpersonal skills with ability to negotiate and influence for positive outcomes
Possess high level of initiative with effective problem resolution skills
Self managed and able to perform job requirements with minimal amount of supervision
Company Overview: Schneider is a premier provider of truckload, logistics and intermodal services. Offering the broadest portfolio of services in the industry, Schneider s solutions include Van Truckload, Dedicated, Regional, Bulk, Intermodal, Transportation Management, Supply Chain Management, Warehousing and Port Logistics services. A $3.9 billion company, Schneider has provided expert transportation and logistics solutions since 1935.
The Schneider Way:
We treat our customers, associates, shareholders and suppliers with honesty, dignity and respect.
We are a desirable employer due to our commitment to achieving mutually beneficial, lasting relationships.
We are a responsible member of the community.
Safety-first and always
Integrity in every action
Respect for all
Excellence in all that we do
Rise to the challenge and become a part of the Schneider family. Be the difference with a leader in an industry that impacts the world. Apply today!