Assistant Director of Information Access

  • Amherst, MA


: $108,380.00 - $167,060.00 /year *

Employment Type

: Full-Time


: Executive Management

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Assistant Director of Information Access Job no: 501769 Work type: Staff Full Time Location: UMass Amherst Department: Disability Services Union: PSU Categories: Administrative/Office Support About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. Job Summary Under general supervision of Associate Director of Disability Services, directs all phases of Information Access Programs. Oversees key accommodation programs including: Note Taking, Exam Proctoring, Document Conversion, Classroom Access, Technology Access and Classroom Relocation and Furniture. Essential Programs key to ADA compliance. Essential Functions Coordinates and oversees the implementation of consumer management support services for persons with disabilities. For example: Works collaboratively with the Assistive Technology Center (ATC) Coordinator, Library Services, Innovate Team and Information Technology to make sure consumers have access to accessible texts. Serves on the Five College Technology Access Committee. Collaborates with Facilities staff to outfit classrooms with appropriate furniture and Registrar s Office to configure classroom relocation. Supervises employees responsible for providing document conversion, note taking, and exam proctoring. Provides administrative support and outreach to campus constituencies regarding the provision of such accommodations. Compiles reports of data analytics that highlight program usage, need for services and developing trends. Serves as primary administrative database support. Works directly with external agencies such as the Commission for the Blind. Resolves conflicts between students, staff and faculty regarding disability issues. Responds to crises and provides assessment and appropriate referrals. Coordinates Peer Advisor Training for Classroom Access Assistants, Proctoring Staff and leadership opportunities through Disability Services during summer operations. Participates in professional activities and professional organizations. Maintains current knowledge of federal, state and institutional regulations pertaining to the rights of persons with disabilities. Performs other related duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor s Degree. Three to five years of work experience with people with disabilities. Experience working in a higher education setting. Training and supervisory experience. Excellent organizational skills. Experience balancing multiple staffs and/or projects. Knowledge and ability to apply the legal guidelines of the Americans with Disabilities Act (ADA), the amendments (ADAAA), section 504 of the Rehabilitation Act of 1973, and other relevant federal, state, local and institutional legislation. Ability to delegate authority and resolve personnel conflicts; to respond to consumer management crises which arise outside of normal working hours; to travel for job-related purposes and work evening and weekend hours as required. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor s Degree in human services, special education, disability studies, rehabilitation counseling, social work or counseling. Physical Demands/Working Conditions Typical Office Working Conditions Additional Details Functions independently within the scope of Disability Services and University policies and procedures; refers exceptions to the Associate Director of Accommodation Services. Work Schedule 8:30 am 5:00 pm Monday-Friday typically. Occasional nights and weekends. Salary Information Grade 27 PSU Salary Range $48,700-$60,900 midpoint Special Instructions to Applicants Please submit your letter of interest, resume, and names, addresses, email, and phone numbers of three Professional references by the priority deadline of August 9, 2019. UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action. Advertised: Jul 23 2019 Eastern Daylight Time Applications close:
Associated topics: administrative assistant, administrative officer, asso, chief operations officer, facilities, front office, operation, operational support, records management, staff

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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