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Director of Human Resources SPHHS

Job no: 501512
Work type: Staff Full Time
Location: UMass Amherst
Department: Dean - Pub Health & Health Sci
Union: Non-Unit Exempt
Categories: Human Resources

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Director of Human Resources for the School of Public Health and Health Sciences (SPHHS) directs, manages, and oversees human resource functions for the School of approximately 90 faculty, 30 administrative and technical staff, as well as post-docs, graduate students, temporary employees and student hourly workers. Serves as the primary resource for the School regarding all matters relative to campus personnel policies and procedures, and serves as the primary liaison with the Provost s office, central Human Resources, and other campus administrative offices relating to personnel matters.

This position reports directly to the Dean of the School of Public Health and Health Sciences. Works with Department Chairs and provides functional supervision to Department Administrative Support Staff to ensure work related to personnel matters is accurate and completed in accordance with University policies. Incumbent works closely with and provides functional supervision to the Research Administration Office staff for personnel activity for Sponsored Research projects.

Essential Functions

  • Provides information and data to develop immediate and long-term staffing needs. Develops staffing projections based on upcoming retirements, leaves, etc. Prioritizes new positions based on the strategic goals of the School, makes recommendations to the Dean and provides cost/benefit estimates.
  • Works with Talent Management to develop recruitment strategies and identify ways to strengthen applicant pools. Manages the requisition and offer processes. Provides search committee members with guidance and training on relevant recruitment processes. Responsible for ensuring that the School complies with all State and Federal regulations as well as University search procedures.
  • Advises the Dean, Associate Deans, Chairs, and other managers on all classification and compensation policies, guidelines, and procedures. Works with managers within the School to develop clear, accurate, and results-oriented job descriptions for all positions and oversees all classification requests. Ensures compliance with the Fair Labor Standards Act. Makes compensation recommendations to managers in conjunction with Compensation based on employees in similar positions within the School or the University as well as trends within the field or the market. Works with managers to prepare high salary justifications.
  • Oversees the equity review process for the School and works with Compensation to ensure that employees' salaries are competitive (allows for the hiring and retention of the best employees) and meet strategic goals. Works directly with the Dean, Associate Deans, and Chairs to evaluate faculty salary increase requests; provides data, analyzes any inequities, and makes recommendations.
  • Reviews and approves all personnel paperwork such as requisitions, search records, offer and acceptance forms, personnel action forms, reappointments, leaves, etc. on behalf of the Chairs or Dean. Ensures that personnel actions are prepared in accordance with established campus policies, procedures, and guidelines.
  • Responsible for School adherence to all university or union policies related to personnel actions such as sabbaticals, promotion & tenure, etc. Guides managers and the Personnel Committees on relevant personnel procedures; Ensures that processes such as promotion and tenure are done in a timely and consistent manner and that any recommendations are thorough, accurate, and redacted to ensure reviewer anonymity.
  • Manages personnel deadlines for the School; creates and manages databases and other tracking tools for monitoring all personnel actions such as staff & faculty evaluations, reappointments, sabbaticals and other leaves, etc. and their related deadlines.
  • Designs and manages the faculty and staff on-boarding process. Facilitates School-focused new faculty orientation annually or bi-annually as needed.
  • Designs and manages the employee exit process including the facilitation of exit interviews for faculty and staff. Provides recommendations to the Dean, Associate Deans, and Chairs regarding ways to improve the on-boarding process and ways to reduce turnover.
  • Ensures that managers have the tools and information needed to properly supervise their employees. Provides advice on how to communicate work expectations, establish performance goals, and conduct performance appraisals. Provides periodic training sessions for managers on how to properly complete the performance review process that has been put in place by the University. Ensures that managers complete relevant probationary period and annual performance reviews for all faculty and staff.
  • Counsels and advises the Dean, Associate Deans, Chairs, and other managers on ways to identify, address and facilitate solutions for employee issues. Advises managers on how to document performance or other issues and how to follow the progressive discipline process. Coordinates due process hearings and works with Labor Relations, union representatives, managers, and employees to resolve issues.
  • Serves as the School s primary liaison with the Labor Relations office. Has principal responsibility to manage compliance with collective bargaining provisions. Assists managers with conducting meetings to resolve grievances or employee complaints. Conducts investigations as needed. May represent the Dean or Chair in grievances or in negotiations with unions.
  • Serves as point of contact for School staff who have inquiries or concerns about terms, benefits, or conditions of employment.
  • Assesses SPHHS training or workplace development needs and develops, implements, and manages appropriate trainings or development programs to fit the strategic goals of the School and University.
  • Works to create a diverse and inclusive workplace for all faculty, staff, and students. Ensures that all personnel practices are valid and reliable, and do not have adverse impact on underrepresented groups.
  • Designs, develops, and facilitates activities for faculty and staff in an effort to improve communication, relationships, and morale. Focuses on initiatives that will reduce turnover or will help the School achieve its strategic goals.
  • Maintains working knowledge of, and ensures adherence to, University, state, and federal human resources laws and policies as well as collective bargaining agreements relevant to the SPHHS.
  • Provides daily supervision to direct reporting staff; assigns primary duties as well as backup duties when staff complement is less than 100%; assesses performance; completes annual evaluations, provides ongoing training and support as needed to all staff performing HR-related activities. Oversees HR-related work performed by other School staff such as the Dean's Assistant, Department Administrative Support Staff, Research Administration Specialists, Graduate Program Directors, etc. Ensures that all HR work is coordinated effectively and kept confidential.
  • Compiles and analyzes data, and creates reports as required by the Dean, Chairs, accreditation agencies, the Provost s office, Human Resources, external Public Health and Health Sciences organizations, etc. Examples include diversity or affirmative action reports, turnover rates, overtime expenses, etc.
  • Develops collaborative working relationships with central HR. Serves as the liaison between the School and the Provost's office, Compensation, Equal Opportunity, Labor Relations, Payroll, Benefits, and various other offices on campus for all personnel-related matters.
  • Communicates policy changes to the Dean, Associate Deans, Chairs, Managers, etc. as procedures change or new policies are put into place. Ensures changes are implemented on schedule.
  • Safeguards and maintains confidential personnel records on behalf of the School.
  • Other Functions

  • Performs related duties as assigned or required to meet Department, School, and University goals and objectives.
  • Works closely with, and provides backup to the School s Director of Finance.
  • Works closely with the Associate Dean for Research and Administration and the Research Development and Support Specialists in the Research Administration Office to provide information on personnel actions that might impact budget projections.
  • Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor's degree with at least 5 years of experience in increasingly responsible Human Resources positions.
  • Previous experience working in a managerial or supervisory capacity.
  • Demonstrated working knowledge of human resources practices, policies, and procedures.
  • Ability to work both independently and to be part of an effective team with a highly cooperative and collaborative work style.
  • Excellent interpersonal skills with the ability to interact effectively, and create and maintain harmonious relationships with a diverse population of staff, faculty, students, and off-campus constituents.
  • Demonstrated independent initiative. Must have the ability to stay on task and work productively with a minimum amount of supervision or guidance. Willingness to take on a variety of tasks related to the successful operation and administration of the School.
  • Ability to adapt and work effectively as the School grows; ability to work effectively under pressure.
  • Strong organizational skills and attention to detail with the ability to complete assignments in a timely manner, balancing the demands of concurrent and potentially competing projects. Strong written and verbal communication skills. Ability to write concisely, express thoughts clearly, and develop ideas in a logical sequence. Ability to read, understand, apply, and explain rules, regulations, and policies/procedures related to duties.
  • Ability to understand and follow complex oral and written instructions and create effective and efficient work processes.
  • Ability to think through problems, organize and seek out information, identify key factors and underlying causes, and generate solutions or resolve discrepancies.
  • Ability to exercise sound judgment and maintain confidentiality.
  • Strong computer skills including at least intermediate expertise with:
  • Email
  • Calendar systems such as iCal, Outlook, or Google
  • Word processing software such as Microsoft Word or Google Docs
  • Spreadsheets such as Microsoft Excel or Google Sheets
  • Microsoft PowerPoint
  • Databases such as FileMaker or Microsoft Access. Ability to collect data from multiple sources and create new reports
  • A proven track record of a demonstrated commitment to customer service.
  • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • PHR certification.
  • SPHR-CP certification.
  • HR experience in higher education.
  • Physical Demands/Working Conditions

    Typical office environment.

    Work Schedule

    Monday - Friday, 40 hours/week.

    Salary Information

    Level 27

    Exempt Salary Schedule

    Special Instructions to Applicants

    To apply, please apply online and provide cover letter, resume, and contact information for three professional references. Applications will be accepted until the position is filled.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: Jun 26 2019 Eastern Daylight Time
    Applications close:


    Associated topics: benefit, compensation, employee, enrollment, hr, human resource, hunter, labor, recruiter, train

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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