Human Resource Administrative Manager

  • Amherst, MA


: $134,970.00 - $134,970.00 /year *

Employment Type

: Full-Time


: Human Resources

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under general direction from the Director of Student Affairs and Campus Life (SACL) Human Resources and Administrative Officer, this position assumes a lead role in overseeing and managing day-to day human resources operations for SACL with over 700 fulltime staff represented by approximately six bargaining units. Primary duties focus on ensuring all related division functions and processes are performed correctly, efficiently and in a timely manner. In doing so, this position leads SACL HR Matrix staff members in the operational side of human resources duties to include but not limited to; professional and classified position descriptions, searches, on/off boarding, compensation analysis, etc. The Human Resources Manager serves as a member of the SACL Matrix Leadership Team.

Essential Functions

Supervision & Management

Manage and ensure efficient, effective and timely performance of SACL's day-to-day human resources functions, operations and related processes. Recruit, hire, train and supervises direct report SACL Matrix HR Specialists and provides functional supervision for aligned extended staff members. Manage related on-boarding, professional development, job performance reviews, disciplinary concerns, and off-boarding within the unit. Address workplace concerns; work personnel matters; and participate in grievance investigations and hearings as needed. Provide opportunities for competency-based learning, and engage staff in unit, SACL and campus goals and events. Lead regular and effective meetings, provide context for decisions, foster open lines of communication, maintain privacy per established standards, and cultivate a staff culture rooted in collaboration, civility, adaptability, and professionalism.

Human Resources Operations

Lead and oversee Student Affairs and Campus Life professional and classified search policies and procedures development and application; training and management of search chairs, committees, and hiring authorities; and, direct supervision of record keepers performing related duties. Serve as primary department liaison with Employee Relations and Central HR regarding search matters and coordinate with HR administrative staff on related services; including, job postings, background checks, and on/off boarding logistics. May act as a departmental hiring authority, as assigned, and ensures efficient, ethical procedures resulting in hires of diverse, qualified staff who positively contribute to SACL. Oversee and provide management of SACL department requests for professional off-cycle reviews, equities, and additional duties compensation. Collaborate with colleagues on effective internal recruitment and promotion procedures. Provide consultation on student staff search procedures. Develop classified and professional position descriptions for the division of Student Affairs and Campus Life, ensuring incorporation of core competencies, strategic goals, and forecasting considerations. Maintain privacy of Human Resources records and advise SACL Directors on related matters.

Human Resources Administration

Engage in a cross-functional collaborative team matrix approach to administrative operations. Uses data to inform operational changes as warranted to meet institution/division requirements and to enhance the efficiency and effectiveness of unit operations. Ensures compliance with all relevant policies and guidelines, coupled with timely, accurate and efficient job performance by extended staff. May assume SACL Administrative Officer responsibility in absence of supervisor.

Organizational Leadership

Develop and sustain expert knowledge and application of related institution/division policies and procedures; campus collective bargaining agreements; Title IX compliance requirements; and, related federal programs. Serve as a resource to division supervisors. Serve on and/or lead division/campus-wide committees and initiatives; liaise with significant stakeholders and offices; develop positive and effective working relationships within unit and across campus; implement and sustain clear and open communication expectations and practices; make timely and appropriate decisions; actively participate in key professional development organizations and, demonstrate leadership and professionalism throughout work.

Other Functions

* Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
* Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
* Demonstrates capacity, skill and willingness to engage students and contribute to student success.
* Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.
* Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
* Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
* Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
* Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

* Bachelor's Degree in Human Resources Management, Higher Education Administration or related field.
* 5 years of relevant human resources experience.
* Experience supervising full-time (non-student) staff.
* Excellent interpersonal skills including strong ability to relate effectively with highly diverse work force, ability to establish and maintain positive, effective working relationships; commitment to team success; and, superior communication (oral and written) and active listening skills.
* Well-developed ability to create and deliver training materials, guides, presentations, and/or curricula.
* Proven ability to honor privacy/confidentiality and exercise appropriate discretion.
* Proven ability to work independently and effectively manage routine work and assigned projects.
* Established skills in typical office suite software, database development and management, and utilizing data for reporting purposes.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

* Previous work experience in a collective bargaining agreement environment.
* Active affiliation in related professional association(s).
* Experience in a higher education setting

Physical Demands/Working Conditions

* Typical office environment activity.

Work Schedule

* Monday - Friday (8:30-5:00)

Salary Information

PSU level 27

PSU Salary Scale

Special Instructions to Applicants

Please submit your cover letter, resume, and the names, addresses, email and phone numbers of three professional references by the priority deadline of September 3, 2019. Applicants should apply by the priority deadline in order to ensure consideration.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Aug 22 2019 Eastern Daylight Time

Applications close: Sep 22 2019 Eastern Daylight Time

Associated topics: administrator, associate director, chief human resource officer, guidance, lead, leader, manager, monitor, president, senior director

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

Launch your career - Upload your resume now!

Upload your resume

Loading some great jobs for you...